The future of business and how businesses run is always evolving. An Aflac CSR survey shows that 77% of consumers prefer to buy from socially responsible brands and 73% of investors say Corporate Social Responsibility (CSR) efforts contribute to their investment decisions.
One area where organisations can make a positive social impact is talent acquisition, particularly impact sourcing. Impact sourcing creates opportunities for global brands to hire talent from disadvantaged sectors as part of their CSR.
Benefits of impact sourcing
Impact sourcing provides job opportunities, professional development and higher wages to disenfranchised workers, moving them and their families to middle-income status. Some of the business benefits include:
- Lower costs
- Large, untapped talent pool
- Engaged workforce
- Lower attrition
- Social impact
“Impact sourcing is really a win-win situation for employers and employees,” said Frédérique Froment-Kelleghan, Senior Manager, Transforming Talent Programme, Welocalize. “Employers can hire a new workforce they can train, while the employees’ quality of life will improve as will their societies.”
Impact sourcing in Africa
There’s no shortage of talent in Africa. There is only a shortage of job opportunities. According to the African Bank Development Group, 10 to 12 million young Africans enter the workforce each year, however, only 3 million formal jobs are created annually. Africa presents a deep, untapped pool of young, educated, and motivated workers for outsourcers and multinational companies setting up shared services centres.
To assist organizations with their CSR and impact sourcing initiatives, Welocalize, a global language services provider, has produced a complimentary guide, CSR and Impact Sourcing in Africa, which covers the following:
- What impact sourcing is, how it benefits companies and communities and what the landscape and talent pool looks like in Africa.
- Converging factors driving growth on this continent and the opportunities they present for companies looking to tap a new market.
- Benefits of impact sourcing in Africa and other regions.
- Challenges facing businesses, including infrastructure and stability.
- The major language groupings in Africa. According to One World Nations Online, there are approximately 3,000 ethnic groups and 1,500 to 2,000 African languages.
- Languages global brands should prioritise for entering the African market based on population and internet penetration.
- Market entry suggestions, including working with partners.
“Through our Transforming Talent Programme, Welocalize practices impact sourcing in Africa through strategic partnerships with DDD and Sozo Consulting. Our partners bring their experience building infrastructures and hiring in the country, while Welocalize provides the training and localisation expertise,” added Froment-Kelleghan. “The key to success here is training. You can bring young talents to the next level and allow them to grow their career in localisation. The end results are evident: Welocalize now has three operational teams of upskilled translators in Tanzania, Ethiopia and Nigeria.”
