South African retailers face many challenges as they navigate the transition to the store of the future. This is according to Altron Digital Business who addresses these challenges through its comprehensive suite of solutions and services.
Altron Digital Business is at the forefront of revolutionising the retail landscape in South Africa through its comprehensive offerings, including Retail Store as a Service, Smart Retail Support Services and the Retail Software Factory. These integrated solutions empower retailers to seamlessly adopt the latest technological advancements.
Bonga Gumede, Executive, Retail for Altron Digital Business says the challenges facing retailers include the following:
- Old hardware: Many retailers struggle with outdated hardware that hampers operational efficiency. ADB’s partnerships with OEMs ensures its customers have access to the latest hardware solutions capable of meeting the demands of modern retailing.
- Limited customisation: Off-the-shelf software solutions often fail to meet retailers specific. ADB’s Retail Software Factory delivers customised software development that facilitates retailers to implementation of solutions that are perfectly aligned with their strategic business goals and operational needs.
- Inadequate support and maintenance: Every minute a retail store is unable to service customers and trade results in significant, unrecoverable losses.
- Retailers require reliable support to keep their systems running smoothly. ADB’s 24, 7, 365 support services, with its vast network of technicians and service points, ensures retailers receive prompt assistance whenever needed.
- Complex procurement and logistics: Managing technology procurement and logistics can be a daunting task for retailers. ADB’s expertise in these areas means retailers receive the right technology components on time, enabling smooth and efficient operations.
- High costs of technology sourcing: Sourcing technology directly from OEMs can be cost-prohibitive for many retailers. ADB’s direct partnerships with premium OEMs provides retailers with access to high-quality, affordable hardware solutions.
“Transforming to modernised retail technologies holds immense benefits for retailers,” says Bonga.
