Analysis

Analytics leads to ‘Intelligent Enterprise’, says SAP Africa...

Neil Herbert, Director: Business Analytics at SAP Africa, says that analytics leads the way to Intelligence Enterprise. The success of any modern enterprise can arguably be ascribed to its ability to make informed,...

Mobile is the gatekeeper of brand loyalty, says redPanda Software CEO

Achieving long-term brand loyalty has become extremely difficult for South African retailers. Gareth Hawkey, Group CEO at redPanda Software, says mobile represents an unparalleled opportunity for savvy retailers to...

Technology to continue its relentless evolution, says Africonology CEO

The past 10 years have seen cloud move from a concept to a critical business tool, the Internet of Things from postulated idea to realised potential and Artificial Intelligence already embedded into chatbot and call...

What African manufacturers need to embrace the digitisation journey

As African manufacturers begin to upgrade their operations, mapping out an incremental approach is essential. Smart factories, digitisation, and the Internet of Things (IoT) are all hot topics in the manufacturing...

Mobile technologies’ growing role in Business Process Outsourcing

Business Process Outsourcing (BPO) has long since played a role in cutting costs for businesses. An ‘on and off again’ trend, BPO is now facing what industry specialists call a ‘technology enabled transformation’. Cassie Lessing...

Hospitality industry needs to be able to expand, according to Pinnacle

As guests demand more and better services, hotels need a better platform to offer and manage them says Pinnacle – South Africa’s leading ICT distributor and authorised distributor of Huawei Technologies Enterprise pro...

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