What are the benefits of Artificial Intelligence in the workplace? By Rob Hudson, Chief Technology Officer, BT in Africa Adoption of Artificial Intelligence (AI) could be a bigger revolution than the Internet. Current ...
Enterprises in southern east Africa and Mauritius are rapidly stepping up their efforts to boost customer experience, according to omnichannel customer experience specialist Genesys. The firm says enterprises in key...
The cloud adoption curve should plateau in South Africa, according to Routed Managing Director Andrew Cruise. He says that IDC research states that 93% of South African companies are developing cloud strategies and are...
Opinion piece by Willem Conradie, Principal Consultant: Big Data at PBT Group. The world is abuzz with the Artificial Intelligence (AI) hype. In fact, Gartner estimated that the global business value of AI will reac...
Software-defined Networking (SDN) is an approach to cloud computing that aims to improve network performance and monitoring. Intelligent CIO hears from one industry expert, who argues that the store of the future will...
Gareth Hawkey, Group CEO at redPanda Software, says that retailers need to create a compelling reason for customers to enter their stores and should look at technology to differentiate themselves from the competition....
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