Case Studies

Cracking Machine Learning to speed up client service

Nedbank Insurance and its service provider Synthesis have used Machine Learning and design thinking to solve a complex challenge that every business faces: How do you channel a sea of emails so that they land at the...

Teljoy transforms network and telephony platform with Saicom

Teljoy, a South African leader in consumer appliance rental, service and repairs through an innovative rent-to-own model, has partnered with Saicom, a market leader in the telecoms industry, to overhaul its network...

United Bank for Africa transforms its technology platform

When the United Bank of Africa needed a state-of-the-art banking platform to support its transformation plans it turned to Infosys Finacle. The platform would need to enable the bank to consolidate its strategic...

Absa selects KAI to deliver digital experiences to its customers across...

Africa’s banking innovation leader uses Conversational AI to deliver new and impressive digital banking experiences as a cornerstone of its consumer digital strategy. Kasisto, creators of KAI, the...

Smollan makes payroll strides with CRS

Retail solutions provider Smollan has once again looked to CRS Technologies to provide a payroll solution for its African operation. Founded in 1931, Smollan is a retail solutions company that delivers growth for...

AECI chooses SAP to mine for talent gold

AECI, one of South Africa’s largest chemicals groups, turned to SAP when it needed to deploy an integrated people management platform to overcome the challenges of a lack of group level visibility and agility for it 7...

Browse our latest issue

Intelligent CIO Africa

View Magazine Archive