African small and medium businesses face roadblocks on their digitalisation journeys and research by Microsoft shows 47% of SMBs find cost of new technologies to be a restrictive factor for adoption, while 38% have...
A CTO’s primary task is to exploit technology for the end customer’s benefit, distinct from a CIO who optimises technology for internal efficiencies. But is this sufficient in our rapidly evolving digital...
Cloud technology is complex and building expertise in-house can be time-consuming, which means partnering with cloud service providers or consultants is crucial for successful implementations says Rajnish Upadhyay at...
Long a destination for donor funding from developed nations, African financial institutions are beginning an initiative to create their own energy transition, survival game plan, writes NJ Ayuk from the African Energy...
By integrating Artificial Intelligence, insurers stand to benefit from a 10x increase in development speeds, transforming the market with products more closely aligned with individual customer requirements than before...
According to exclusive online research on customer service quality conducted by Infobip, a majority of survey participants, 51.3% give a brand two chances. Following this, 22.1% of respondents grant businesses just...
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