Industry Expert

Africa poised to become digital insurance leader

Oliver Bäte, CEO of Allianz SE, opened the 44th annual Insurance Conference in Sun City, South Africa, with a keynote address on the conference theme ‘Disrupt, Debate, Deliver’. In his speech, Bäte addressed the p...

Assessing your organisation’s digital risk begins with knowing where to...

Article by Alastair Paterson, CEO and co-founder, Digital Shadows Approximately 250 years ago Samuel Johnson said, “The next best thing to knowing something, is knowing where to find it.” This is quite a fitting quote fro...

Overcoming IT barriers to digital transformation

Article by Elie Dib, Senior Managing Director, METNA at Riverbed Today, the role of the CIO and IT department is more closely aligned than ever to business operations. This is because in order to ensure a seamless...

Digital connectivity is key to new era of sustainability

Articles by Ziad Salameh, MD and GM, west region of Cisco Middle East Countries, regions and the world at large face a growing list of challenges. Food, water, job creation and widening gap between rich and poor...

10 things you need to know about digital transformation

Article by Sabby Gill, Executive Vice President, International, Epicor Software Digital transformation isn’t just a phase or a buzzword. Business leaders are now fast waking up to the important role technology is set t...

Why Customer Experience Management will make its mark on SA business

User experience, customer satisfaction and value-add: concepts that are banded about quite easily, but more often than not overlooked and neglected… until now. Today, we have Customer Experience Management (CEM) and...

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