Insights

IQbusiness South Africa expert on how the customer experience can be enhanced

Kerry Thomas, Head of Customer Experience Management at IQbusiness South Africa, tells Intelligent CIO how the customer experience is benefiting from technology. How does technology enhance the customer experience?...

When remote work doesn’t work — and how to make sure it does

In today’s modern age, it is easier than ever to give employees what they want: flexibility. Donna Kimmel, CHRO, Citrix, discusses the simple technologies that help employees become more engaged and productive,...

Experts discuss the benefits of moving public apps to an on-premise...

The global findings of Nutanix’s second global Enterprise Cloud Index (ECI) survey and research report found that 84% of respondents in South Africa (compared to 73% globally and 71% across EMEA) are either...

What will the future hold for security when everything is constantly...

In order to keep up with the rate at which technology is evolving, CISOs and their security teams must be mindful of the areas of change. Marco Rottigni, Chief Technical Security Officer EMEA, Qualys, offers seven...

Customer engagement done differently in 2020

Due to the amount of new technologies that is now available on the market, it is imperative that organisations keep up-to-speed to ensure that the customer has the right experience. Mo Areff, Business Unit Lead for...

Six critical attack vectors to watch out for in your data centre

Data centres can be considered a silver-bullet to a successful hack if an attacker gets their hands on the data they contain. Matt Walmsley, EMEA Director, Vectra, highlights the most critical attack vectors that...

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