Insights

Will ChatGPT kill the customer service agent?

Ryan Falkenberg, Co-CEO, CLEVVA, saysother smart automation technologies will have a greater real-world impact on customer service than ChatGPT – despite the hype. ChatGPT, the latest Artificial Intelligence...

Cybersecurity roadmap: Threats proliferate but best practice still works

Zeki Turedi, CTO EMEA, CrowdStrike, discusses the cybersecurity landscape in the months to come and why the way forward depends on your choice of partner, not technology. It’s safe to say that last year was...

Network-as-a-Service: The rise of the resilient network

Jacob Chacko, Regional Director – Middle East, Saudi and South Africa at Aruba, a Hewlett Packard Enterprise company, explores the history Network-as-a-Service, its presence today and where it might be heading....

Get to Know Siyabulela Jobo, Global Digital Solutions Business Development...

On the lighter side of things, we ask Siyabulela Jobo, Global Digital Solutions Business Development Manager, Iron Mountain South Africa, what makes him tick. What would you describe as your most memorable...

Simplifying security on the path to a multi-cloud future

CIOs and CISOs must shift their mindset from network-centric security to data-centric security in order to have visibility over their data, says Petko Stoyanov, Global Chief Technology Officer at Forcepoint. He...

Cisco identifies key technology predictions and trends for 2023

Alongside the evolution of technology, Cisco has highlighted top trends for the upcoming year that will shape business innovation. Key themes include sustainability, efficiency and resilience. In 2023, the economic...

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