Intelligent Software
Driving innovation in hybrid work and user experience with AI
In the Middle East, Logitech’s go-to-market strategy is focused on driving innovation in hybrid work solutions, sustainability, and enhancing user experience. Hybrid work has become the norm globally, reflected t...
AI and automation are basis for enterprise servitisation
As companies strive for competitive advantage in the rapidly evolving business world, the impetus for integrating AI and automation stems from their proven impact on revenue growth and profitability enhancement,...
Moving from IT-driven to end-user driven transformation
Customer experience is the core to success in the insurance industry and to elevate these levels of service, Royal Exchange General Insurance Company undertook an enterprise-wide digitalisation journey with Kissflow....
Building a unified portfolio management office across five countries
Momentum Metropolitan Africa, has successfully implemented Project Portfolio Office’s project and portfolio management solution, using an agile approach across five African countries, including Namibia, Botswana, Gha...
Building a unified portfolio management office across five countries
Momentum Metropolitan Africa, has successfully implemented Project Portfolio Office’s project and portfolio management solution, using an agile approach across five African countries, including Namibia, Botswana, Gha...
Transforming for tomorrow’s corporate banking
Operating from a single office in Lagos, the bank sought to extend its reach and services to high net-worth individuals and large corporates by integrating Nutanix into its IT framework, helping it redefine its...
Vertiv launches Augmented Reality app for immersive product exploration
Vertiv, a global provider of critical digital infrastructure and continuity solutions, have announced the release of the Vertiv XR app, a first-of-its-kind tool in the data centre space that allows data centre...
The security risks of ChatGPT: How businesses can safeguard their data
Though there are many benefits of the new phenomenon that is ChatGPT, it has also caused everyone’s exposure to cybercrime to significantly increase. Florian Malecki, Executive Vice President Marketing,...
Will ChatGPT kill the customer service agent?
Ryan Falkenberg, Co-CEO, CLEVVA, saysother smart automation technologies will have a greater real-world impact on customer service than ChatGPT – despite the hype. ChatGPT, the latest Artificial Intelligence (AI)...
How to give your retail store a competitive edge
Sarah Moseley, Head of Vertical Solutions and Business Development, Retail and Consumer Goods at BT, shares her insights on how retail and consumer goods businesses can strategically leverage their Digital...
Why your organisation’s CIO or CFO could benefit from third-party software s...
Martin Biggs, VP and General Manager EMEA, Spinnaker Support, shares some insight into software spend and some of the operational benefits of third-party software support that can enhance the work and support the...
Unlocking the digital twin advantage
Mariia Nalapko, Digital Twin Global Process Leader, Capgemini’s Business Services, explores the exponential benefits digital twin technology offers to businesses and tells us how organisations can unlock these a...
Scaling community engagement by technology modernisation
On-premises legacy systems being used by The Reach For A Dream Foundation, dedicated to children with life-threatening illnesses, were limiting its operations. Upgrades, downtime, remote access, performance,...
Infobip implements Rich Communication Services for Bob Group
Infobip recently achieved a significant milestone by successfully implementing a Rich Communication Services, RCS channel for ecommerce platform Bob Group. The partnership aims to enhance customer communication and...
Delivering cross-border FinTech products through cloud and DevOps
Mukuru’s strategic intent is to be a financial services platform for Africa’s emerging consumer and uses a cloud hosted architecture for product launches in 13 African countries. It is investing in DevOps cloud inf...
Linux Foundation launches Margo to deliver long-awaited edge interoperability
Industrial automation leaders drive digital transformation through seamless edge interoperability with new open standard. The Linux Foundation has launched Margo – a new open standard initiative for...
Moving from IT-driven to end-user driven transformation
Customer experience is the core to success in the insurance industry and to elevate these levels of service, Royal Exchange General Insurance Company undertook an enterprise-wide digitalisation journey with Kissflow....
Building a unified portfolio management office across five countries
Momentum Metropolitan Africa, has successfully implemented Project Portfolio Office’s project and portfolio management solution, using an agile approach across five African countries, including Namibia, Botswana, Gha...
A Lynchpin Media Brand