Research

New research finds AI technologies revolutionising customer service

Companies across EMEA are deploying Artificial Intelligence (AI) technologies to revolutionise customer service as more consumers show high acceptance of AI-driven experiences, according to research from ServiceNow...

Egypt’s software piracy drop and legal reforms boost foreign investment

Egypt has seen a 2% drop in its software piracy rate to reach 59%, according to a study released by US-based Business Software Alliance. It revealed that Egypt has managed to decrease the commercial value of the...

Data breaches cause people to lose their jobs, according to report

A new report from Kaspersky Lab and B2B International shows that 25% of data breaches in the Middle East, Turkey and Africa (META) region in the past year have led to people losing their jobs. The study, From data...

CA Technologies unveils seven trends in Docker Container Monitoring

CA Technologies, a leader in industry application performance management solutions, has announced new survey research, Seven Trends in Docker Container Monitoring, a study conducted in collaboration with Gatepoint ...

Workers across EMEA showing security fatigue, says Aruba

A new study shows that workers across Europe, Middle East and Africa understand security risks and consequences, but are taking less action than global counterparts. Despite being fully aware of security risks...

Mimecast releases latest Email Security Risk Assessment (ESRA)

Mimecast Limited, a leading email and data security company, has announced the availability of its latest quarterly Email Security Risk Assessment (ESRA), an aggregated report of tests that measure the efficacy of...

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