Insurers must adapt to the new digital environment and provide customers with the same degree of customisation they receive in other industries. That is according to SilverBridge director Stuart Blyth, who says the...
Perpetual Communications Limited, a leading telecommunications company in Nigeria, has selected global VOIP network operator and carrier-grade service infrastructure provider as its exclusive technical and trading...
With South African companies finding it challenging to put an effective business strategy in place, Alistair Maxwell, Head of Strategic Planning at Decision Inc, asks what can done to address this need for planning?...
With a reduced call abandonment rate, a significant drop in customer response time and increased engagement across different channels, the Kenya Revenue Authority (KRA) has registered an increased score of 71.9% on...
Colin Beaney, Global Industry Director for Asset-intensive and Energy and Utilities at IFS, says African power utilities need to find ways to optimise their business. African power utilities are evolving as they are ...
Hannes Venter, Industry Advisor, Utilities at SAP Africa, says the true empowerment of the energy utility lies with the interplay between consumers, utilities, connected devices and the software that links it all...
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