StarHub has announced a groundbreaking new platform and partnership with ServiceNow – a collaboration leverages both companies’ platforms, integrating StarHub’s Enterprise Solutions with ServiceNow’s Now Platform, and encompassing Service Bridge and AIOps on Cloud Infinity.
This innovative alliance is poised to set a new benchmark for enterprise service management.
Key features of the partnership include:
- Enhanced service management
- Service Bridge for seamless service requests
- Automation powers efficiency
- Cost-effective cloud solutions
By integrating Telecommunications Service Management (TSM) capabilities, the partnership between StarHub and ServiceNow surpasses traditional siloed solutions, enabling both enterprise and government customers to automate routine tasks on StarHub’s multi-cloud architecture, Cloud Infinity.
The unified approach is said to not only streamline operations but ensure compliance and enhance overall efficiency and service delivery for customers leveraging the Cloud Infinity platform.
Nikhil Eapen, Chief Executive Officer, StarHub, said: “Embracing our DARE+ transformation, this joint platform and partnership signify a monumental stride in service management excellence. Empowered by our cutting-edge Automation and AI-driven solutions, our fortified Digital Infrastructure Services are poised to revolutionise industries, empowering businesses of all sizes to optimise operations and cost.
Detlef Krause, President for Asia Pacific, ServiceNow, said: “We are thrilled to announce our partnership with StarHub to accelerate digital transformation for organizations across Asia Pacific.
“With the Now Platform, our aim is to provide customers with superior services to simplify their operations and modernisation process, which translates to better efficiency and higher levels of client satisfaction.”
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