Air India has chosen IBS Software’s iCargo solution to support its growth plan and commitment to the airline’s ongoing digital transformation.
The fully integrated iCargo solution will enable Air India to digitise end-to-end cargo management, allowing seamless integration of numerous cargo operations, from sales to billing within a single, integrated platform.
This partnership comes at a time when Air India has embarked on a significant digital transformation of its core businesses across passenger services, fleet and cargo operations.
Nipun Aggarwal, Chief Commercial and Transformation Officer, Air India, said: “Air India is on a transformation journey to not only reaffirm its position as a global leader in aviation but to also establish foundations for future growth. Air cargo is one of the key drivers of our roadmap for future growth – and technology will be at the core of it.”
Somit Goyal, CEO, IBS Software, said: “The Indian aviation market is on a major upswing, and we are excited to be partnered with a company that is dedicated to driving this growth.”
The first end-to-end implementation of iCargo is slated for delivery within nine months from the project’s start, promising immediate business benefits to Air India.
Subsequent phases will introduce incremental value-added capabilities, further enhancing Air India’s cargo capabilities as it endeavours to meet India’s ambitious target of handling ten million tonnes of air cargo per year by 2030.
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