Keith Payne, Vice President, APAC, Nintex, says it’s time to swap the sledgehammer for the scalpel.
“2025 will be the year businesses swap the sledgehammer for a scalpel. Instead of top-down mega-projects that bleed budgets and overpromise, companies are embracing bottom-up innovation. Business units are being handed the reins to tackle inefficiencies head-on. AI and bots are stepping in like detectives, uncovering hidden, repetitive tasks that no one realized were eating time and resources. These small, high-impact wins are snowballing into massive organizational gains – big results without the big price tag.
For CIOs and CFOs, this isn’t just about cost-cutting; it’s about surviving. With talent shortages and pressure to trim tech bloat, automation is shifting from a “nice to have” to a lifeline. This coming year, it’s not the big transformations that will win – it will be the relentless, incremental ones.”
