Global leader of image processing explores new ERP strategy independent of Oracle.
Ricoh has selected Rimini Support and Rimini Protect to safeguard and optimize its existing Oracle EBS and Oracle Database environments as it explores their next-generation ERP strategy.
Ricoh currently runs its transactional processes using multiple instances of Oracle EBS and Oracle Database but has decided its long-term IT strategy includes a transition from several Oracle products.
Ricoh turned to Rimini Street for guidance on its approach for upholding operational excellence and the security and protection of sensitive data during its digital transformation.
“Since we had already decided to move off of Oracle, our priority was maintaining and securing our current systems, not upgrading them,” said Keisuke Hamanaka, Deputy General Manager of Process, IT and Data Management, Ricoh.
“We made a comparative evaluation with other companies offering similar services and concluded that Rimini Street is the only partner that can support the Japanese market with the high-quality support and protection we need, at a price that aligns with our financial goals.”
Facing the challenge of maintaining business continuity and protecting sensitive data while planning their next ERP move, Ricoh selected a combination of Rimini Support to provide software maintenance services and Rimini Street’s Advanced Application and Middleware Security (AAMS) for its Oracle EBS system and Advanced Database Security (ADS) for its Oracle Databases. This approach provided Ricoh with real-time, zero-day vulnerability protection without extensive downtime, backed by global engineers with deep bench of expertise to keep their Oracle systems running at full speed.
“Rimini Street offers an attractive service that has saved us hundreds of millions of yen in upgrade costs and staffs highly skilled support engineers who can cover major ERP and database systems and protect them too. We were able to divert resources from engaging in a major EBS upgrade and save several billion yen at the same time,” Hamanaka said.
“In addition to the tangible benefits of partnering with Rimini Street, these services give Ricoh peace of mind knowing we have dependable security around the critical data in our Oracle Databases that back up EBS.”
With the proactive, personalized software security services and solutions of Rimini Protect, clients benefit from:
- Protection against known and unknown threats and vulnerabilities
- Fast deployment of Rimini Protect updates without any require code changes to the software being protected, minimizing implementation costs
- 10-minute guaranteed response time for Priority 1 critical cases
- Delivery of Security Vulnerability Analysis Reports (SVARs), Rimini Street’s intelligence reports that analyze reported security vulnerabilities with mitigation options and strategies
“As a trusted partner to thousands of organizations across the globe, we are proud to deliver a unique combination of end-to-end IT solutions for mission-critical systems that help achieve both short and long-term business and financial goals for our clients,” said Gabe Dimeligio, Group Vice President and General Manager of Rimini Protect, Rimini Street.
