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Progressive investment removes risk from tech projects

Phil Zammit, Vice President for the Asia-Pacific theatre, Avaya, says by prioritising a holistic integration of CX, EX, and business growth and approaching transformation pragmatic, businesses can navigate today’s c...

CFA Institute debuts Diversity, Equity and Inclusion Code for the Investment...

CFA Institute, the global association of investment professionals, and CFA Society Australia, has launched the Australia edition of its voluntary Diversity, Equity and Inclusion Code for the Investment Profession (DEI...

UnionPay International signs MOU with Vietnam’s NAPAS

UnionPay International (UPI) and the National Payment Corporation of Vietnam (NAPAS) have signed an MOU to deepen the collaboration on cross-border QR code interoperability and enable QR payments by UnionPay...

AWS ecosystem fuels digitalization across APAC

The digital transformation of APAC industries in Asia Pacific is increasing cloud adoption and demand for professional and managed services related to AWS, according to a new research report published today by...

Avaya intelligently augments CX role with AI-based ‘Virtual Operations M...

Shown at GITEX Global in Dubai, Avaya’s ‘Virtual Operations Manager’ concept highlights the art of the possible, demonstrating how human and artificial intelligence collaboration can fundamentally alter the way custo...

Market for AI products and services could reach up to US$990 billion by 2027

Bain & Company’s fifth annual Global Technology Report finds larger data centres could drive costs to between US$10 billion and US$25 billion in five years The market for AI-related hardware and software is ex...