Research

Genesys report confirms customer experience is at the heart of success

Organisations must unlock the new paradigm of personalised, empathetic experiences at scale to build customer relationships and growth amid changing consumer preferences and increasing expectations. We take a look at...

NetApp report highlights shifting demands of a multi-cloud environment

Key findings of NetApp’s global 2023 Cloud Complexity Report indicate that 98% of technology leaders have been impacted by the increasing complexity of the cloud, bringing issues of cybersecurity and cost optimisation t...

Private mobile networks generated revenue of US$2.7 billion in 2022

CCS Insight’s latest Spotlight report reveals that private mobile networks had another year of growth in 2022, with global deployments growing 62% year-on-year and generating US$2.7 billion in...

Palo Alto Networks survey reveals 90% of organisations cannot detect...

Palo Alto Networks, a global cybersecurity leader, has published its 2023 State of Cloud-Native Security Report. The report surveyed more than 2,500 C-level executives around the world to better understand their...

Cybercriminals add three novel tactics to phishing in latest attempts to...

Cybercriminals are continuously evolving their phishing attacks, introducing new techniques and tactics in their attempts to trick victims, bypass security measures and avoid detection. A new Threat Spotlight from...

Visibility over cash will be key claim Australian C-suite  

A global survey of C-suite executives and Finance and Accounting (F&A) professionals –commissioned by  BlackLine – has revealed a significant lack of confidence among C-suite and F&A professionals when it comes...

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