Credit management specialist Atradius has launched a new credit management portal, Atrium, using Oracle technology. The digital platform enables companies worldwide to manage their credit insurance policies online, offering immediate access to information and enabling insured customers to apply for credit limits in real time.
The new portal delivers a fast, simple, user friendly solution for Atradius’ customers and provides an easy way to complete credit insurance transactions worldwide in more than 45 countries. The platform has been built with a flexible architecture so that new functionalities can be added easily.
Atrium was developed using Oracle web publishing technology which connects to a back office application based on Oracle business application technology. Atradius has consistently and deliberately standardised its IT environment on Oracle and benefits from seamless integration and optimum use of Oracle licenses. The company also uses Oracle cloud-based solutions, including Oracle Human Capital Management (HCM) Cloud and Oracle Sales Cloud.
Dr. Jörg Müller, Atradius Group IT Director, said: “The Atrium customer portal is an important milestone for us as we move to modernise our business. It is a tremendous timesaver for our customers and reduces the risk of errors, making credit management fast, simple and transparent. Oracle and its technology are integral in helping us improve our customers’ experience in a landscape now dominated by digital engagements.”
René van Stiphout, Country Leader Oracle The Netherlands, said: “The companies that use Atradius software are serving consumers who are digital and mobile first in every part of their daily lives. They demand the same fast and accurate digital experience from the companies providing financial and insurance services. It is imperative that Atradius provides platforms that enable them to meet these expectations.”
The launch of Atrium follows the success of the award-winning Atradius Insights online analysis tool that helps companies identify risks, monitor portfolio performance and find new business opportunities.
