Hitachi Finger Vein Technology
BPS Bank and Podkarpacki Bank Spoldzielczy, which belongs to the BPS Group, are the first in Poland and furthermore Europe to implement a biometric ATM network using Finger Vein technology.
This innovative technology allows for the withdrawal of both money and benefit payments across Poland via high street ATM units. BPS Group consists of 366 cooperative agriculture banks and PBS Bank as the associate bank
New technology and new challenges
The use of Finger Vein Technology within the Polish banking sector is seen as a break-through whilst also being viewed as both secure and highly effective.
“Podkarpacki Bank chose biometrics as the service that will entirely meet our expectations, both in terms of safety and improvement of the process of disbursement of social benefits for clients.”
Andrzej Dubis
Focusing on the client
A comprehensive approach to understand client needs ensured that a customised solution would be delivered.
“In addition to providing the actual readers, we deliver them customized, that is, we provide them with the interfaces required by the bank; we also adjust the appearance of these readers to the bank’s marketing needs.”
Tadeusz Woszczynski
“After the implementation of biometrics services in our bank, the customer service process was improved.”
Andrzej Dubis
“Biometrics, in particular the finger vein as mature biometrics, may naturally supplement the electronic signature, since the introduction of biometrics can replace the PIN. On the one hand, this increases the security and on the other facilitates taking advantage of the technology.”
Sebastian Christow
Future Opportunities
Clients who could not have foreseen finger vein technology only a few years ago now cannot imagine their business without it. As a result many other new applications are benefiting from Hitachi biometrics.
“In the Turkish market we are already starting projects combining the functionality of biometrics with POS terminals.”
Tadeusz Woszczynski
“This technology, due to its flexibility, due to the security that is behind it, can definitely be used in many areas of the banking sector. It is very well received by customers of the banking sector, and we see a great potential for cooperation and the expansion of this technology in the banking sector.”
Adam Matyaszek