NTT, the global technology services company, has released its 2021 Hybrid Cloud Report, which highlights the critical need for business agility and the role hybrid cloud has had on helping businesses achieve this.
Before COVID-19, many companies had embarked on Digital Transformation journeys, but the pandemic highlighted that many were not as agile as they had previously thought. The pandemic laid bare deficiencies in businesses’ cloud infrastructure, security and network architecture capabilities, hindering their ability to adapt and remain agile.
The pandemic has forced a cultural mindset shift with global organisations adapting their agility plans from recovering infrastructure and applications to getting office-based workers set up and working from home. Despite this uncertainty, the pandemic has provided a significant opportunity to accelerate Digital Transformation initiatives.
The report, which conducted research with 950 decision-makers in 13 countries across five regions, highlighted the increasing reliance on technology and found that:
- A business lifeline: 89.5% agree that the pandemic has forced their business to rely on technology more than ever before
- The benefits of hybrid cloud are already clear: 60.9% of organisations globally are already using, or piloting hybrid cloud
- Hybrid cloud is the future: 32.7% of respondents plan to implement a hybrid solution within 12-24 months
It’s clear that hybrid cloud is now seen as critical to data-driven processes and real-time decisions both now and in the future.
Hybrid cloud, when implemented correctly, drives efficiencies
During such an uncertain time, businesses are continuing to tighten their purse strings and look to hybrid cloud to increase cost efficiency and drive the organisation’s overall performance. The report found that a more efficient total cost of IT operations is the biggest driver (41.3%) of hybrid cloud adoption, especially given the shift to a distributed workforce model where businesses now need to access data and applications in new, different and often complex ways.
In addition, the use of hybrid cloud is helping nearly a third of businesses (32.8%) improve the speed of deployment of applications and services in order to create operational efficiencies.
Businesses, however, need to implement hybrid cloud in a way that will optimise environments to maximise efficiencies. This is why over half of organisations (52.7%) strongly agree on the need to engage with experts, such as managed cloud providers.
Overcoming hurdles
The report found that almost half of respondents (46.3%) claim that the difficulties in managing data security is the greatest barrier to adopting hybrid cloud. To overcome these barriers when working in such complex environments, organisations must choose the right environment that will securely host their mission-critical applications across public and private clouds; and work with a partner who understands the industries they’re working in to ensure compliance.
The report found that network performance and a shortage of skills were also regarded as sizeable barriers to hybrid cloud adoption. Both, if not appropriately addressed when implementing the cloud, could undo the benefits it offers.
Partnering for success
Industry collaboration and working with external experts will provide businesses with the right knowledge and skills to set up their hybrid cloud environments for agility. When we asked our respondents about the types of partner used, 72.1% of businesses said they engaged with systems integrators, while 58.2% engaged with specialist information security consultants or MSSPs, highlighting the importance of security to cloud deployments.
