Analysis

What does Europe’s tech landscape look like for the year ahead?

In its new Worldwide Black Book Live Edition International Data Corporation (IDC) stated that the European ICT market was expected to grow year on year by 4.1% in 2022 in constant currency terms. It also stated that i...

New study shows CIOs have ultimate control of organizational budgets and...

Today’s Chief Information Officers viewed as ‘de facto Chief Operating Officers’, responsible for business operations and direction. CIOs now control the majority of organizational budgets and are second only to the CEO i...

Survey finds 87% of business leaders expect to increase sustainability...

A total of 86% of business leaders say sustainability investments are protecting their organization from disruption. A new Gartner survey reveals that 87% of business leaders expect to increase their organization’s i...

Sanger Institute continues delivering value from data with Dell

Data is dominating and determining scientific developments which are taking place today. Here, James McCafferty, CIO; and Pete Clapham, ISG Team Leader at the Sanger Institute, tell us how the organisation’s p...

Is telehealth here to stay?  

Telehealth presents a unique opportunity for the healthcare industry – the potential is huge, yet it’s still not being fully utilised. Here, Somesh Chandra, Chief Health Officer – Europe & Latin America and Business Head ...

The five functionalities that are crucial for your contact centre of the...

Contact centres are witnessing an overload of customer interactions and attempting to adopt numerous methods to enhance efficiency and boost productivity. However, it can be challenging to understand which elements...

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