New research from Capgemini suggests that retailers are feeling cautiously optimistic about the festive shopping season, despite uncertainty around physical store openings and holiday sales patterns. According to the...
COVID-19 continues to significantly embolden cybercriminals’ phishing and fraud efforts, according to new research from F5 Labs. The fourth edition of the Phishing and Fraud Report found that phishing incidents rose 2...
Seven in every 10 CISOs (71%) believe cyberwarfare is a threat to their organisation, and yet just over a fifth (22%) admit to not having a strategy in place to mitigate this risk. This is especially alarming during a...
All levels of the contact centre need to be able to work together effectively from anywhere and on any device. Martin Taylor, Deputy CEO at Content Guru, explains the options available for implementing the necessary...
It’s clear that for businesses, the only way to thrive in a digital commercial landscape is to invest in the right technology. Oscar Caicedo, VP of Strategy and Operations, VAT at Sovos, explains what governments face w...
A CIO’s role has drastically changed due to the part technology plays in the digitisation of businesses today. Technology is now so intertwined with wider business goals and objectives that a shift in focus from t...
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