Analysis

Businesses are investing in process intelligence to navigate macroeconomic...

Study shows that process intelligence is crucial to maximise efficiency and productivity, both critical to weather volatile markets and disrupted supply chains. HFS Research has published a study commissioned by...

Report finds 99% of UK&I organisations face challenges due to multiple...

A report has found that virtually all decision-makers (99%) at enterprise organisations in the UK and Ireland face various challenges arising from having data in multiple clouds. These include different answers to the...

More than eight out of 10 organisations see open innovation as critical for...

Capgemini Research Institute’s latest report has revealed that three of the top five cities where organisations plan to focus investments in Open Innovation Labs in the next two years are in Europe. Three-quarters (75%) o...

Europe’s industry is changing – but is it changing enough?

Europe has been tasked with many challenges as of late which have pushed industries to their limit. Maddie Walker, Industry X lead for Accenture in the UK and Ireland, shines a spotlight on where companies in Europe...

Genesys report confirms customer experience is at the heart of success

Organisations must unlock the new paradigm of personalised, empathetic experiences at scale to build customer relationships and growth amid changing consumer preferences and increasing expectations. We take a look at...

Being proactive about closing the cyber skills gap

The skills gap is a heavily talked about subject amongst industry professionals as they attempt to find ways to appeal to potential new employees. New Fortinet research has revealed escalating cyber-risks due to the...

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