Case Studies

Club Med expands NICE CXone including Smart AI-based routing across its...

NICE CXone’s comprehensive portfolio creates enhanced customer experiences for Club Med at scale. NICE has announced that Club Med, a worldwide leader in premium all-inclusive vacations, has successfully...

New survey from Anthology reveals the perceptions and realities of AI in UK...

Students and university leaders in the United Kingdom approach AI with concerns and cautious optimism. Anthology, a leading provider of education solutions that support the entire learner lifecycle, has announced the...

UK Ministry of Justice changes lives with prison rehabilitation

Prison rehabilitation is changing lives in the UK, improving people’s futures and helping prisoners get on the ladder of opportunity and reduce instances of reoffending. Nava Ramanan, Deputy Director for Digital...

Park Holidays UK relies on IGEL to support ambitious M&A growth strategy...

Park Holidays UK is utilising IGEL technology as a company-wide strategic solution to support its ambitious growth strategy and offer access to applications running in the cloud. IGEL, provider of the managed endpoint...

Port of Tyne goes live with UK’s first site-wide private network deployment 

Port of Tyne partners with BT and Ericsson to deploy a 5G private network and smart port technology across the entire estate. Low latency connectivity is at the heart of a long-term vision to streamline operations,...

Software inflation surpasses UK consumer inflation in 2023

Software inflation in 2023 has outpaced UK consumer inflation for the first time, hitting a high of 8.7%. This data was reported by Vertice, the SaaS and cloud spend optimization platform, and significantly exceeds...

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