Hospitality
AI-driven hospitality: How far can it go?
Ian Cairns, Sales Director at TalkTalk Business, discusses how Artificial Intelligence is revolutionising the hospitality sector, and how businesses can make the most of its benefits. As AI continues to dominate the...
Mews accelerates growth and transforms hospitality industry
Mews, a leading cloud property management system provider, has transformed how organisations across the hospitality industry operate. Here we examine a number of recent acquisitions and partnerships that highlight...
World-leading hospitality school employs IPsoft’s digital assistant to t...
IPsoft, a leader in enterprise Artificial Intelligence (AI), has announced that École Hôtelière de Lausanne (EHL), the world’s most prestigious hospitality management school in Switzerland, is using Amelia as a digital conc...
AI-driven hospitality: How far can it go?
Ian Cairns, Sales Director at TalkTalk Business, discusses how Artificial Intelligence is revolutionising the hospitality sector, and how businesses can make the most of its benefits. As AI continues to dominate the...
Putting technology at the heart of customer experience in hospitality
The hospitality industry needs to embrace new technology to improve the guest experience. Rohit Gupta, VP Europe – Products and Resources at Cognizant, explains how the UK hospitality industry should embrace...
Fujitsu hosts workshop event to discover how to grow great people in retail
Fujitsu ran an exclusive co-creation workshop for our retail and hospitality customers to explore the topic of how to grow great people in retail. This video summarises the event from start to finish, including a...
Secret Escapes trusts KnowBe4 to decrease fraud and develop human firewall
Secret Escapes is one of the UK’s biggest members-only websites that runs best-in-market sales of four- and five-star hotels and holidays, offering members luxury travel deals at low prices. It operates in 21 c...
Royal Jersey Laundry and HID deliver cost-saving linen tracking for...
Cloud-based RFID System from HID reduces shipping errors and saves thousands in operational efficiencies. HID, a leader in trusted identity solutions, has announced that Royal Jersey Laundry has introduced a new...
IHG Hotels & Resorts aims to boost guest loyalty with Salesforce
IHG Hotels & Resorts will become the first global hospitality company to standardise on Salesforce Loyalty Management. Salesforce has announced an expanded relationship with IHG Hotels & Resorts, one of the...
‘World’s best hotel’ delivers exceptional guest experiences with RUCKUS Netwo...
Passalacqua on Lake Como, ranked the top hotel by TheWorlds50Best.com, upgrades its connectivity with RUCKUS Networks technology. The prestigious Passalacqua on the shores of Lake Como, Italy, is to become one of the...
Carnival UK to revolutionise guest experience leveraging NICE CXone’s P...
NICE’s best-in-class platform enables Carnival UK’s mission to provide a frictionless guest experience. Carnival UK of the Carnival Corporation, the world’s largest cruise operator group, has selected NICE C...
Club Med expands NICE CXone including Smart AI-based routing across its...
NICE CXone’s comprehensive portfolio creates enhanced customer experiences for Club Med at scale. NICE has announced that Club Med, a worldwide leader in premium all-inclusive vacations, has successfully expanded its d...
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