ManageEngine, the enterprise IT management division of Zoho Corporation, has announced the addition of OpenAI Observability as a native feature of Site24x7, its comprehensive cloud-based observability platform.
This offering allows application owners to monitor the usage of various OpenAI models while tracking real-time performance and cost metrics, all within a unified view.
This powerful feature enables businesses to harness the potential of emerging AI technologies like ChatGPT from OpenAI to drive innovation and achieve their strategic goals while keeping an eye on costs.
As institutions increasingly adopt OpenAI generative AI models and explore the potential of ChatGPT across different teams, gaining a broad understanding of user interactions with GPT-based technology becomes essential. This understanding enables the identification of valuable opportunities to optimize models and enhance customer experiences.
Furthermore, monitoring API usage and token consumption is crucial for managing expenses and improving overall app performance.
Srinivasan Raghavan, Director of Product Management, Site24x7, said: “As the demand for OpenAI GPT-4 model continues to grow, businesses must rethink and update their existing service scenarios to enhance the user experience.”
