Mexico leads widespread adoption of AI in physical operations

Mexico leads widespread adoption of AI in physical operations

Fifty per cent of industry leaders in Mexico say that the use of AI is widespread within their organization – the highest figure of the countries surveyed by Samsara Research.

Samsara, the pioneer of Connected Operations Cloud, has announced its latest State of Connected Operations report featuring more than 150 Mexican industry leaders and companies.

Titled “Smarter, Faster, Safer: The AI Revolution in Mexican Physical Operations, the report reveals how AI is transforming safety, efficiency and productivity in key industries.

With information collected from 1,550 operations leaders in seven countries, including Mexico, the report underscores the critical role AI plays in improving operations within organizations, which generate more than 40% of global GDP.

The leaders surveyed worked in organizations with 500 or more employees and 150 or more owned or leased vehicles, powered assets, and/or unpowered assets.

The original research found that 94% of operations leaders surveyed believe their organization needs to invest in AI technology solutions to keep up in today’s environment.

“AI is everywhere and is rapidly being adopted by physical operations,” said Evan Welbourne, Director of AI and Data, Samsara.

“When used strategically, these AI advancements can bring significant changes to the organizations that drive our global economy.”

Investment in AI is on the rise

While some industries are slower to adopt AI, this industry made up of organizations with physical operations are adopting it, considering it a market-proven technology whose usefulness is proven and expanding.

Nearly all (94%) leaders believe AI technology is vital to keeping up, with 87% of organizations saying they plan to increase investments in AI in the next 12 months. With continued pressures around labor shortages, geopolitical conflicts and relocation, technology will be key as organizations address these challenges.

Mexico emerges as a global leader in AI adoption

On a global scale, Mexico is leading the way in terms of AI adoption.

Fifty per cent of leaders in Mexico say that the use of AI is widespread within their organization, meaning that AI is used in all departments and employees are trained on how to use it, more than in any other country surveyed.

Mexico’s high level of AI maturity is seen as indicative of the country’s focus on road safety and property security – areas where AI technology, such as dash cams, is already generating a significant return on investment.

Two examples of how AI technology is transforming the landscape of physical operations in Mexico are companies like STI, a transportation giant operating in North America, which witnessed an 18% reduction in accident-related expenses and a 12% decrease in driver turnover and Mexicana Logistics, which specializes in truck and vehicle transportation, which reduced bus departure delays by an impressive 80%.

The use of AI is growing in physical operations and employees see it as a good thing

AI is not considered an experimental technology for industries that keep the global economy running. More than half (51%) of leaders surveyed say their organization is already using AI, and the most significant reported benefits include improved safety (45%) and employee productivity (42%).

Leadership roles aren’t the only ones within these organizations that are bullish on AI: 90% of those who already use it say their employees feel positive about it. This may be because workers are seeing the direct benefit these solutions have on their daily lives through increased workplace safety and efficiency.

Prioritizing security and privacy

Recognizing the importance of data security, 58% of organizations using AI or planning to implement it in the next 1-2 years are prioritizing privacy and data protection measures. This underscores the commitment to responsible innovation and the protection of confidential information. Furthermore, in terms of readiness for AI regulatory frameworks, Mexico is one of the top three countries surveyed reporting the highest levels of readiness in terms of privacy and data protection (85%) along with the United States (87%) and Canada (82%) – although Europe is not far behind.

The majority of organizations currently using AI are proactively implementing privacy and data protection measures (58%), establishing AI ethics and principles (57%) and mitigating bias in AI (54%).

Welbourne the transformative potential of AI: “For example, it can reduce costs, increase efficiency and even save the lives of workers in the field.”

Brendali López, Samsara’s Marketing Director in Mexico, said: “The report underscores Mexico’s remarkable progress in adopting AI solutions to improve safety, efficiency and productivity in various industries. At Samsara, we are committed to delivering cutting-edge IoT solutions for our customers in Mexico who are leading the way in using AI technology to address their most pressing challenges.”

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