Paulo Souto, CEO, Inmetrics Latam, says the use of Gen AI should be applied after an analysis from the outside in – considering the particular needs of each operation.
Gen AI intelligence must be integrated into a company’s operation with an outside-in perspective, that is, taking into account the company’s needs.
That is the experience of Paulo Souto, CEO, Inmetrics Latam, who leads a team that implements Gen AI for projects in Chile, Colombia and the Dominican Republic.
Responsible for negotiating the implementation of generative AI in banks, insurance companies and other economic sectors, Souto believes that there is still a lot of ignorance about this technology.
“The applicability of generative AI is very broad. Therefore, it is necessary to identify where its use can generate more value, considering both the technology itself and the company’s activities.”
To create more assertive solutions, Inmetrics Latam bets on the prior analysis of the situation of each company and offers tests in isolated environments before implementation.
Souto believes that the negotiation with a company that wants to implement Gen AI is mature when discussing issues such as data, information security, cybersecurity, risk, compliance, among others.
Inmetrics Latam’s main solution in this category is generative AI middleware that combines models such as OpenAI, Claude, Gemini and others into an open-source environment.
Called Liev, the solution, is pitched as tripling productivity in quality testing and reducing the production time of code for programming by 80%.
Liev’s results can be obtained in up to four months, depending on the IT team’s preparation. The middleware is also part of the internal operation of Inmetrics and Inmetrics Latam, in its offices in Santiago de Chile, Bogotá and Sao Paulo. More than 600 people have already been trained to use the solution in the three countries.
Liev has been in development since 2022, in partnership with the State University of Campinas (Unicamp) in Brazil, one of the top five higher education institutions in Latin America.
Inmetrics estimates that Liev will be responsible for 20% of the holding’s total turnover in 2024. The total investment in its development to date has been US$ 8 million.
A subsidiary of Brazilian company Inmetrics, Inmetrics Latam has added more than 30 million hours of experience in technology projects. Its team of specialists is composed of more than 1200 professionals in units in Chile, Colombia, the Dominican Republic and Brazil.
Paulo Souto is an executive with more than 30 years of experience in the creation and management of global technological solutions for banking. He was involved in projects of financial institutions in the US and LATAM as well as in technology studies for the field at MIT (Massachusetts Institute of Technology).
Based in Chile in 2016, he took over as CEO of Inmetrics Latam in 2019 and currently leads the company’s operations in Santiago de Chile and Bogotá.
