ActiveCampaign, a leader in customer experience automation (CXA), is investing in the development of Brazilian businesses with product innovation, customer support and new hires. The company has grown organically in the...
Since May 24, Everis, a consultancy belonging to the NTT Data group, which offers business solutions, strategy, Digital Transformation, development and maintenance of technological applications and outsourcing, has...
Two months before open banking enters the main phase of implementation, most Brazilians are still unfamiliar with the system that provides sharing banking datas. According to a C6 Bank/Ipec research, 69% of Brazilians...
Brazilian data center company Odata Brasil has announced detailed expansion plans for its operations in São Paulo and Rio. The company is planning to expand two existing campuses and develop up to three more campuses ...
Guilherme Araújo, Director of Services at Blockbit, a global manufacturer of cybersecurity solutions, highlights the challenges of drawing strategies for protecting customer data from telecommunication operators. In ...
Vitor Simão, Regional Director at Medallia Brazil, a pioneer platform and market leader in customer experience management, analyzes the results that an integrated customer and employee experience program can provide ...
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