Industry Expert

Chatbot: how to train your AI for complex services

Diego Martins, Vice President of Artificial Intelligence, Globant, on the future for chatbots. Chatbots powered by Generative Artificial Intelligence (GenAI) are revolutionizing the way businesses interact with their...

Debunking the myth of robophobia

Steve Siegel, Vice President Product Marketing, SS&C Blue Prism, on why intelligent automation improves employee satisfaction. In the iconic science fiction film 2001: A Space Odyssey, there’s a chilling...

History of cybersecurity: Key changes since the 1990s and lessons for today

Danny Wheeler, Director of IT, Recast Software, says you can’t excel at addressing future threats unless you also understand the past. In the realm of cybersecurity – which is a huge part of my job as the Director of...

Global outage drives CIOs and CISOs to establish their own software testing...

Thiago N. Felippe, CEO of Aiqon, explains why CIOs and CISOs are likely to create their own software testing/secure patch management labs. The recent global outage highlighted two key truths for CIOs, CISOs and the...

Encouraging the ‘mature’ use of Gen AI  

Paulo Souto, CEO, Inmetrics Latam, says the use of Gen AI should be applied after an analysis from the outside in – considering the particular needs of each operation. Gen AI intelligence must be integrated into...

Ten steps to building an effective data strategy

Cesar Ripari, Pre-Sales Director for Latin America, Qlik, outlines crucial points in creating an effective data strategy. Data is now widely recognized as an organization’s greatest asset, fundamental to support...

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