Verizon expands its customer experience and contact center portfolio with Genesys Cloud. Verizon Business has announced the addition of Genesys Cloud as part of its global customer experience and contact center...
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Avaya is accelerating the adoption of its AI solutions to deliver better customer engagement, drive agent productivity and increase customer affinity. Avaya, a global leader in solutions to enhance and simplify...
New Purity software versions delivered through the Evergreen program enable customers to adopt advanced features immediately, without disruption. Pure Storage, the IT pioneer that delivers Storage-As-a-Service in a...
On the lighter side of things we ask Ken McElrath, Founder and CEO at Skuid, what makes him tick. What would you describe as your most memorable achievement? After several near-death experiences in my life, the answer...
Prysmian Group, a global leader in the energy and telecom cable systems industry, Nokia Bell Labs and the National Institute of Information and Communications Technology (NICT) have announced a record-setting 1...
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