TELUS Digital to invest $1m over three years to drive frontier research in AI-fueled CX applications, software and solutions. TELUS Digital is expanding its global AI research footprint with the launch of...
Despite growing costs and operational challenges, legacy networks such as copper, 2G and 3G will remain active for years to come. New research from TXO reveals that the high cost of maintaining legacy networks is...
Nearly two-thirds of consumers surveyed see AI’s potential to increase the quality and speed of customer service. Genesys has released its latest research report The State of Customer Experience – revealing c...
Research from Futuresource and InterDigital estimates that the TV and video streaming industry accounts for 4% of total global emissions – double that of the aviation industry at 2%. A report released by...
Members cited for work in diverse areas including Cybersecurity, Artificial Intelligence, Human-Computer Interaction, Machine Learning and Programming Languages. ACM, the Association for Computing Machinery, has named...
A new report from ResearchAndMarkets.com says LATAM is witnessing fierce competition among service providers looking to build dozens of new data center facilities. The Latin American Data Center Colocation...
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