Dubai-based strategic sourcing company, Tejari Solutions, a joint venture between Dubai World Group and Italy’s BravoSolutionSpA, made the decision to migrate to Sage ERP X3 following the need for fast, reliable and accurate business management software tools that their existing ERP suites could not provide.
Muhammad Arif, Finance Manager of Tejari Solutions, said: “Previously, we were running Oracle and NetSuite ERP, but our biggest challenge with these systems was the fact that they couldn’t cope with our membership revenue model, which involves contracts, cancellations and renewals.”
Tejari’s decision to switch to Sage was also made easier by BravoSolution’s move to roll out Sage ERP X3 across all its subsidiaries. The new system has proven to be not only cost effective, but also capable of creating reporting and accounting structures for geographically dispersed branches and networks. Arif said such features bode well for their future regional growth plan as it can help track revenue and expenses from their various affiliates.
“Sage ERP X3 has excellent navigation power in terms of speed and it reduces lengthy steps compared with our legacy system. It is also highly flexible, which allows us to manage a fast-changing business environment. The system’s ability to generate effective and suitable reports makes it a worthwhile investment,” Arif added.
Sage’s strong market share in the local ERP market comes as the UAE’s enterprise IT spending is expected to reach $4.63 billion in 2014, according to latest estimates by International Data Corporation.
Franklyn Philips, Operations Manager at business process automation specialist RFR Group, which provided the Sage ERP X3 solution to Tejari, said implementation of the system went live directly despite time and resource constraints.
“Although it was a risky implementation option, the first month-end was closed accurately. Training was carried out during the testing phase, but now, the system requires minimal to no support from us or Sage,” Philips said.
Reggie Fernandez, Regional Director of Sage Middle East, said the Sage ERP X3 has a proven global track record of responding to businesses’ most pressing challenges.
“Companies need a business management solution that can help them remain agile and profitable as they expand their operations and Sage ERP X3 was designed to do just that. Its ability to reduce operating costs and grow revenues, while providing accessible and usable data has allowed us to win the trust of our customers throughout the Middle East,” Fernandez said.
