Moro Hub (Data Hub Integrated Solutions owned by DEWA), a wholly owned subsidiary of Dubai Electricity and Water Authority (DEWA), has launched Moro Connect, a disruptive offering that provides Unified Communications-as-a-Service (UCaaS) and Contact Centre-as-a-Service (CCaaS) for businesses across the UAE.
Moro Connect is built on technology powered by Avaya, a global leader in business communications software, systems and services.
As enterprises race towards business transformation, organisations in the UAE are proactively seeking ways to address the challenges brought on by increased digitisation. Businesses today are progressively relying on advanced technologies and trends such as video, mobile, social media and more, to emerge successfully in increasingly competitive markets. The collaboration between Avaya and Moro Hub will enable businesses in the UAE to deliver services to their customers faster at significantly reduced total cost of ownership (TCO), with better return on investments (ROI).
Mohammed Bin Sulaiman, Moro Hub’s CEO, said: “Businesses in the UAE are increasingly adopting ICT in their daily operations to boost their productivity, growth and to accelerate Digital Transformation. At Moro Hub, we recognise the importance of embracing technology to power innovation to devise new products, services and processes. Through our partnership with Avaya, Moro Hub will be introducing groundbreaking unified communication solutions in the UAE.”
