IFS has launched IFS Cloud, a single platform that innately connects all its products to deliver the end-to-end capabilities a company needs to orchestrate its customers, people and assets and deliver amazing moments of Service.
Customers can now choose to deploy best-of-breed or leverage the power of connecting their value chains across capabilities such as enterprise resource planning (ERP), customer relationship management (CRM), human capital management (HCM), asset management (EAM) and field service (FSM).
With IFS Cloud, IFS offers a unique and single technology platform with one common user experience, one data model and one consistent support offering.
Darren Roos, CEO, IFS, said: “The path to Digital Transformation is not a simple one. Most businesses are complex and have intricate value chains, which is why few organisations succeed and even fewer vendors provide the tools to truly enable it. At IFS, our single most important goal is to deliver value to our customers and we want to provide a clear path for them to evolve to new business models, compete and win.
Roos added that: “Customers have told me that their main goals are to drive efficiency, control costs and to develop better products and services. We know that to achieve this, cloud is a pre-requisite. Digital innovations need to be easily consumable and embedded into daily business operations, which is why I am confident that IFS will succeed where others have not. IFS Cloud is unique and delivers on customer centricity and experience as well as capabilities. I am proud to say we are again keeping our promise to deliver value so that customers can deliver on their Moment of Service.”
Christian Pedersen, Chief Product Officer, IFS said: “IFS Cloud was designed and built to respond to customers’ needs when shifting to digital business models; something we never lost sight of over the last two years.”
Pedersen explained that: “We recognise that IFS Cloud will be pivotal in bringing success in a customer’s business and this shaped our approach in several areas: being able to make fast and informed decisions based on a single data model, being completely open with native APIs and providing one single upgrade experience so that customers can focus on what is important, which is to deliver exceptional moments of service to their customers.”
