Strategic expansion into Digital Workplace Management combines TeamViewer’s market-leading remote connectivity solutions with 1E’s world-class Digital Employee Experience (DEX) platform.
TeamViewer has acquired 1E signing an agreement with Carlyle Europe Technology Partners (CETP), part of global investment firm Carlyle, to buy London-based 1E at an enterprise value of US$720 million on a cash-free, debt-free basis.
The acquisition is expected to close in early 2025 after obtaining all necessary regulatory approvals.
This transformational transaction positions TeamViewer as a strong player in the digital workplace market by integrating TeamViewer’s remote access and support expertise with 1E ’s autonomous IT platform. The combined offering enhances customer benefits by proactively preventing IT issues and providing efficient remote expert support to resolve them. Together with 1E, TeamViewer pitches an industry-leading, one-stop-shop for IT operations, intelligent endpoint management and enhanced user experience in the digital workplace.
The acquisition is intended to drive growth by expanding TeamViewer’s footprint in North America with the US being the largest market for TeamViewer and 1E, and positioning the group to introduce DEX solutions into the regions EMEA and APAC.
As part of the acquisition, TeamViewer will make several additions to the leadership team, effective upon closing of the transaction.
Mark Banfield, CEO of 1E, will become a member of TeamViewer’s Management Board and act as Chief Commercial Officer of the group. Additionally, TeamViewer intends to appoint Stephen Tarleton, Chief Marketing Officer of 1E, as its Chief Marketing Officer and a member of TeamViewer’s Senior Leadership Team.
At the same time, TeamViewer’s Supervisory Board has agreed a three-year contract extension for Chief Product and Technology Officer, Mei Dent, to continue building the progress on TeamViewer’s Product and R&D strategy within the Management Board.
All three leaders will support the alignment of TeamViewer’s and 1E’s commercial and product strategy and drive further growth. Together with 1E’s talent, TeamViewer will continue to innovate and enhance its capabilities in key strategic areas such as intelligent endpoint management and frictionless digital workplace.
“With the acquisition of 1E, TeamViewer will enter a new era of intelligent endpoint management by providing customers with a smart solution for preventing and tackling technology issues with minimal friction,” said Oliver Steil, CEO, TeamViewer.
“Together with 1E, we are ideally positioned to meet growing customer demands for more real-time, automated and proactive approaches in the IT and the OT space. TeamViewer’s largest acquisition to date marks an important step forward to accelerate enterprise growth, drive innovation and deliver greater value to our customers. We are excited to work with Mark, Stephen and the fantastic 1E team.”
Banfield said:“1E’s driving mission is to create innovative IT solutions that shape the future of work
“Together with TeamViewer, we can accelerate that mission by integrating our DEX platform with world-class connectivity solutions. As two companies with truly complementary products and technologies, TeamViewer is the ideal partner to help us scale our offerings and create an intelligent endpoint management leader.”
