WSO2 announced that ZainTECH, the integrated digital solutions arm of Zain Group, has significantly enhanced the security and user experience of its extensive digital transformation services portfolio through the implementation of Asgardeo, WSO2’s state-of-the-art identity-as-a-service, IDaaS solution.
To support this mission, ZainTECH selected WSO2 to streamline its in-house authentication and authorisation processes and has since replaced its legacy system with a more flexible and robust identity management solution that enhances security and improves operational efficiency.
Crucially, this integration has enabled ZainTECH to address critical challenges in security and compliance while significantly reducing the complexity of its operations. With features such as multi-factor authentication, MFA, single sign-on, SSO, and customisable authentication flows, the platform has provided advanced protection for sensitive data while ensuring compliance with industry regulations.
By eliminating the need for infrastructure provisioning and maintenance, Asgardeo has also freed up ZainTECH’s resources, allowing the company to redirect its efforts toward innovation and service delivery.
According to Andrew Hanna, CEO of ZainTECH, “Asgardeo has significantly enhanced our security and compliance capabilities, enabling us to prioritise innovation and consistently delivering exceptional solutions service for our clients.”
The transformation has already delivered measurable benefits. Developer efforts to implement and maintain identity management functionalities have been reduced by 15%, significantly improving efficiency. The platform has also shortened the time-to-market for new features and services, enabling ZainTECH to remain competitive in a rapidly evolving market.
“ZainTECH’s adoption of Asgardeo reflects its commitment to leveraging cutting-edge solutions to empower enterprises and governments in the MENA region. I am confident that this partnership with WSO2 will serve as the foundation for their continued growth, enabling secure, efficient, and customer-centric solutions that advance the future of digital transformation,” said Uday Shankar Kizhepat, Vice President and General Manager, WSO2.
ZainTECH is a regional integrated digital solutions provider, unifying Zain Group’s ICT assets to offer a unique value proposition of comprehensive digital solutions and services under one roof. The company is positioned to drive transformation of enterprise and government customers in the MENA region by providing a centre of excellence and managed solutions, across the ICT stack, including cloud, cybersecurity, big data, IoT, AI, smart cities, drones and robotics, and emerging technologies.
ZainTECH leverages Zain’s global reach, unique regional footprint, and infrastructure across its operations in Kuwait, Saudi Arabia, Bahrain, Jordan, Iraq, Sudan, South Sudan, and the United Arab Emirates as well as in other key markets in the Middle East.
ZainTECH forms a key pillar in the evolution of Zain’s core telecom business to maximise value and build on the company’s many strengths to selectively create and invest in growth verticals beyond standard mobile services. This ultimately serves to support Zain’s vision of becoming a ICT and digital lifestyle provider.
