ServiceNow, a leading digital workflow company making the world work better for everyone, has announced a major platform expansion with the Now Platform Utah release.
Utah is built to help organizations future-proof their businesses and drive outcomes faster in the face of continued economic uncertainty. The latest version of the intelligent, end-to-end platform for Digital Transformation includes AI-powered process mining with robotic process automation (RPA) capabilities, additional search enhancements, expanded Workforce Optimization, and Security Incident Response Workspace, all designed to help increase automation, simplify experiences, and offer greater organizational agility.
According to IDC, spending on digital technology will grow eight times faster than the economy in 2023, and by 2026, 40% of total revenue for G2000 organizations will be generated by digital products, services and experiences. Even as technology budgets increase, leaders are going through a ‘great reprioritization’ of tech investments based on the need for near-term organizational impact and time to value.
“Organizations no longer need to choose between speed and innovation, or great experiences and business growth,” said CJ Desai, President and Chief Operating Officer at ServiceNow. “ServiceNow’s intelligent platform offers fast time to value, continuous net new innovation, and a simplified and seemingly invisible upgrade experience so customers can do more with less and transform their business models. Our latest release is designed for this moment – empowering organizations to maximize efficiency, accelerate ROI on digital spend, and create simplified, connected experiences across their entire value chain.”
