Blogs

Conversational AI: A multi-channel solution for customer engagement

In today’s fast-paced, digitally connected world, businesses are constantly seeking innovative ways to enhance customer engagement. Walid Gomaa, CEO at Omnix international explains why Conversational AI has emerged as a...

A strategic approach to manufacturing in Saudi Arabia

There is no excuse for poor quality in manufacturing. A connected, properly trained and enabled workforce is your best defence. As Saudi Arabia’s manufacturing sector evolves, the focus must shift toward empowering f...

Enhancing digital transformation through intelligent process mining

Leveraging intelligent process mining is the next stage for enterprises that have adopted digital transformation and are focussed on continuous and cyclic improvement in their processes to drive internal efficiencies,...

Digital addiction, social isolation, flattening org structures, looming...

Gartner’s top predictions explore how Generative AI is affecting areas where most would assume only humans can have lasting impact. It is clear that no matter where we go, we cannot avoid the impact of AI. AI is e...

Top trends in infrastructure and operations in 2025 by Gartner

Gartner highlighted the six trends that will have a significant impact on infrastructure and operations, I&O for 2025. These trends give the opportunity for I&O leaders to identify future skills requirements...

Distributed computing will drive AI success in 2025 predicts Cloudflare

The AI revolution will hinge on Edge computing. To unlock AI’s true potential, Edge computing must bring the compute power closer to where it is actually needed. Edge computing represents a paradigm shift, d...