Genesys, a global provider in AI-powered experience orchestration, has unveiled insights from a comprehensive global survey on generational customer service preferences, highlighting how Gen Z in Saudi Arabia and the...
The global study of 250 cities shows how city leaders are advancing their social, sustainability and economic goals and explores the challenges impeding progress While most cities have set visions to become more...
Developer productivity and quality engineering has passed the tipping point of adopting Gen AI to drive business success, says the 16th edition of the report. OpenText, in collaboration with Capgemini and Sogeti (part...
Unit4 sponsored study reveals organizations must map out an AI DNA, create AI orchestrators and invest in experts versus managers, as part of a three-stage journey. An IDC InfoBrief, sponsored by Unit4, entitled The ...
China’s National Innovation Center par Excellence (NICE) and Dubai Future Foundation (DFF) have signed an MoU to explore areas of collaboration to drive tech adoption and innovation. This strategic initiative aims to b...
A report commissioned by Nutanix highlights the impact of hyperconverged infrastructure, hybrid cloud and leveraging on-demand computing capacity. Nutanix, a leader in hybrid multi-cloud computing, has announced the f...
A Lynchpin Media Brand