Research

Customer service experience survey reveals most intelligent way to interact

The relationship between companies and consumers has been radically transformed in recent years in line with the escalating number of communications channels. From the growth of social media to the latest smartphones, a...

Westcon analyse future of data centres

Our focus shifts toward Westcon Middle East and specifically towards a recent Middle East Channel survey they recently conducted in association with Brocade. As you all know, at Lynchpin Media we take a keen interest ...

Improving staff and company productivity

In the first of a series of three articles, Andrew Stevens, CEO of CNet Training, explains how improving company and staff productivity through training is the sensible choice for your business. Every organisation’s aim i...

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