One Inc, a digital payments platform provider for the insurance industry, has announced Hippo, the high-growth company that’s transforming home insurance, has selected ClaimsPay, part of the One Inc Digital Payments Platform, to expand the company’s outbound payment capabilities to give customers more financial convenience when it comes to receiving claims settlements.
Hippo’s innovative home insurance model includes world-class customer experience, modern coverage, such as for electronics and home office equipment and services that proactively identify and help to resolve risks for customers. Hippo’s policies are available to more than 70% of the US homeowner population in 31 states. Hippo’s claims team, which is centered around empathetic claims concierge service, makes the claims handling process as smooth as possible from start to finish with a single point of contact for customers. Through ClaimsPay, Hippo’s customers will have access to digital disbursement options that deliver payments instantly, leading to added convenience and less stress during the claims process.
“In the unfortunate instance an issue occurs, we move quickly to not only meet the needs of our customers, but to exceed their expectations, including proactive updates on the claims process until it reaches a final resolution,” said Aviad Pinkovezky, Chief Product Officer at Hippo.
