While the large majority (98%) of CIOs report that the pandemic accelerated their organizations’ Digital Transformation plans, many (75%) are unable to unlock their data to drive a successful Digital Transformation.
These findings come from the 2021 Global CIO Survey commissioned by Logicalis, a global provider of Digital Transformation and cloud managed services.
The survey, covering 1,000 CIOs from around the world, finds that although organizations are pushing to accelerate their Digital Transformation plans, three quarters (75%) of respondents admit their organization is struggling to unlock data to drive a successful Digital Transformation strategy.
Building on this, the survey results reveal that less than half of respondents (48%) use data to increase speed and agility in their operations and only a quarter of respondents use data to drive overall business strategy.
The most popular area for Digital Transformation was IT, with 81% of organizations reporting accelerated activities in this department, demonstrating the importance of IT in building infrastructure that can support more agile, innovative operations across businesses.
The next most popular areas for Digital Transformation activities were operations and customer service, all of which benefit from data-led business strategy.
Data provides a tremendous opportunity for businesses, but legacy systems and processes have created information silos which organizations need to unlock to enable insights and innovation.
