Research from Dynatrace surveying 200 CIOs from across the Americas, reveals traditional infrastructure monitoring approaches stifle innovation as organizations shift to multi-cloud scenarios.
Dynatrace, a software intelligence company, has released the findings of an independent, global survey of 1,300 CIOs and senior IT professionals involved in infrastructure management.
The research reveals the challenges organizations face as they overwhelmingly turn to multi-cloud architecture to gain the agility and scalability needed to keep up with the pace of Digital Transformation.
Multi-cloud strategies have increased in complexity, leading infrastructure teams to drown in data as they monitor and manage their dynamic environments. As a result, they spend more time on manual and routine tasks, limiting their ability to accelerate innovation, highlighting the need to increase the use of AI and automation.
The 2022 Global Report: The Shift to Multi-cloud Environments has broken down traditional approaches to infrastructure monitoring.
Survey results for the Americas:
The study summary unifies responses from 100 CIOs in the United States, with 50 from Brazil and 50 from Mexico. They were asked if they agreed that multi-cloud environments are increasingly difficult to manage.
• 100% of respondents from organizations with a multi-cloud infrastructure agreed, while 72% of CIOs from the USA, 84% from Brasil and 78% from Mexico, agreed from organizations with a complete multi-cloud infrastructure.
• On the other hand, organizations with a hybrid infrastructure based on a mix of cloud and on-premises systems have a low perception of the difficulty: 28% from the USA, 16% from Brazil and 22% for Mexico.
• The average number of platforms and services within a multi-cloud environment: Six from the USA, five from Brazil and six from Mexico.
• Finally, IT leaders say infrastructure management is an increasing drain on resources; 62% agreed from the USA, 50% from Brazil and 58% from Mexico.
Research reveals:
• A total of 99% of organizations have a multi-cloud environment, in an environment that has an average of five different platforms. These include Amazon Web Services, Microsoft Azure, Google Cloud Platform and IBM Red Hat, among other vendors.
• To manage multi-cloud environments, organizations rely on an average of seven different infrastructure monitoring solutions. 57% say this makes optimizing infrastructure performance and resource consumption difficult.
• 81% of IT leaders say that using Kubernetes has made their infrastructure more dynamic and challenging to manage.
• 56% of IT leaders say traditional infrastructure monitoring solutions no longer serve their purpose in today’s multi-cloud, Kubernetes world.
“Multi-cloud strategies have become critical to keeping up with the fast pace of Digital Transformation, but teams struggle to manage the complexity these environments bring,” said Bernd Greifeneder, Founder and CTO of Dynatrace.
“Dependencies are growing at an exponential rate, driven by ever-faster deployment frequency and cloud-native architectures, which mean constant change. Open-source technologies further complicate things by adding even more data to manage. Each cloud service or platform has its monitoring solution to compound the problem.
“To create a complete picture, teams must manually extract information from each solution and then join it with data they get from other dashboards. Organizations must find a way to help them reduce the time they spend on manual tasks, so they can refocus on strategic work that delivers new, high-quality service to customers.”
Additional report findings include:
• 61% of IT leaders say observability blind spots in multi-cloud environments will be the most significant risk to Digital Transformation, as long as teams don’t have an easy way to monitor their infrastructure from end to end.
• 58% of IT leaders say that as cloud services grow, infrastructure management is increasingly a waste of resources, forcing teams to constantly review different solutions and dashboards for insights.
• IT teams waste nearly half (42%) of their time on routine, manual work to ‘keep the lights on’ in their environments, resulting in substantial lost productivity and opportunity, reflected in lost revenue due to late innovation.
• More than half (56%) of IT leaders believe in replacing traditional infrastructure monitoring with a platform that ensures end-to-end observability across multi-cloud environments.
“Infrastructure teams need AI-powered solutions that automate as much of their manual and routine tasks as possible,” continued Greifeneder.
“With automation, discoveries and instrumentation, teams can reduce manual effort while maintaining end-to-end observability across their hybrid multi-cloud environments.
“However, observability alone is not enough. They also need access to accurate answers that help them optimize their environments effectively and efficiently. Due to their heavy reliance on manual labor, traditional approaches just can’t proceed.
“Organizations need a smarter look, combining AI with end-to-end automation and observability, to free up time for teams to focus on accelerating innovation and optimizing user experiences.”
The report relies on a global survey of 1,300 CIOs and senior IT professionals involved in infrastructure management at large companies with more than 1,000 employees, conducted by Coleman Parkes and commissioned by Dynatrace. The sample included 200 respondents from the US, 100 from Latin America, 600 from Europe, 250 from the Asia Pacific, and 150 from the Middle East.
