NetApp report highlights shifting demands of a multi-cloud environment

NetApp report highlights shifting demands of a multi-cloud environment

Key findings of NetApp’s global 2023 Cloud Complexity Report indicate that 98% of technology leaders have been impacted by the increasing complexity of the cloud, bringing issues of cybersecurity and cost optimisation to the forefront.

NetApp,a global, cloud-led, data-centric software company, has released the 2023 Cloud Complexity Report, a global survey exploring how technology decision-makers are navigating cloud requirements coming from Digital Transformation and AI initiatives and the complexity of multi-cloud environments. The report found that 98% of senior IT leaders have been impacted by increasing cloud complexity in some capacity, potentially leading to poor IT performance, loss in revenue and barriers to business growth.

“Our global research report highlights paradigm shifts in how technology leaders look at and manage their cloud initiatives,” said Ronen Schwartz, Senior Vice President and General Manager, Cloud Storage, NetApp. “As cloud adoption accelerates and businesses innovate faster to compete, technology leaders are facing growing pressure to juggle multiple priorities at once – causing many to rethink how they manage efficiency and security in this new environment.”

“Our global survey data demonstrates the extreme complexity of modern IT environments and the pressure technology executives are under to show measurable outcomes from cloud investments,” said Gabie Boko, Chief Marketing Officer, NetApp. “At NetApp, we’ve simplified the complex through our approach, which enables technology executives to increase the speed of innovation, lower costs and improve consistency, flexibility and agility across on-premises and cloud environments.”

Key findings from the report include:

Cloud complexity reaches a tipping point

Data complexity has reached a boiling point for companies globally and tech executives are feeling the pressure to contain its impact on the business. However, technical and organisational challenges may stunt their cloud strategies, with 88% citing working across cloud environments as a barrier, while 32% struggle just to align on a clear vision at the leadership level.

Global context

The following regions list this as their top concern if data complexity is not managed:

  • Cybersecurity: France, Spain and Australia/New Zealand
  • Leadership skepticism: France, Spain, Japan
  • Inefficient use across the organisation: Australia/New Zealand
  • Lack of visibility: Japan

Leadership want cloud results now


Sustainability has become an unexpected cloud-driver, with nearly eight-in-10 tech executives citing ESG outcomes as critical to their cloud strategy. However, Return-on-Investment (RoI) is a concern among leadership, with 84% of tech executives saying their cloud strategy is already expected to show results across the organisation.

Global context

  • Nearly half of tech executives (49%) report that when cloud strategy discussions happen, cost concerns come up often or all the time.
  • Data regulation and compliance is another cloud driver, with various local regulations promoting their multi-cloud strategy most or some of the time.

Tech executives consider AI as a possible solution

In the next year, over a third (37%) of tech executives report that half or more of their cloud deployments will be supported by AI-driven applications. Nearly half of tech executives at smaller companies – those with fewer than 250 employees – expect to reach the 50% mark in the next year and 63% by 2030, while larger companies lag.

Global context

  • The US leads EMEA and APAC on plans to deploy AI-driven cloud applications in the next year, with France and Japan as outliers in their regions.
  • Scaling AI is the top priority in EMEA and APAC, but is second in the US, behind meeting regulatory compliance.

“NetApp’s global research report reveals a disconnect between the executives outside of IT and those within – specifically, leaders working to execute on cloud are the ones most ingrained in the cost and complexity issues while those outside of IT have yet to fully understand,” said Randy Kerns, Senior Strategist and Analyst at the Evaluator Group. “In the process of shifting to the cloud, leaders are experiencing challenges, leaving room for vendors to address these current or yet-to-be discovered issues. As customers express concerns with cloud implementation, vendors have the opportunity to build and offer solutions to simplify the process.”

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