In December 2022, Colt Technology Services surveyed 953 IT decision-makers about their IT priorities for the 12 months from January 2023. The countries in the survey comprised of Denmark, France, Germany, Italy, the Netherlands, Sweden, Spain, the UK, Hong Kong, Japan, Singapore and the US. We take a look at the results and how the regional priorities differ.
Colt Technology Services, the digital infrastructure company, has revealed insights uncovered by its research of almost 1,000 IT decision-makers in 12 countries across Europe and Asia. Of all countries surveyed, the UK was the most likely to prioritise AI and Machine Learning capabilities with 40% listing it in their top three priorities. Nearly one-in-two (47%) US IT decision-makers cited emerging technologies in their top three, while 59% of Japan’s IT decision-makers in the survey said they prioritised network flexibility. Overall, one-in-three businesses cited AI and emerging technologies in their top three.
Across all countries, improving security was the highest priority cited by more than one-in-two (53%) respondents, followed by network flexibility improvements listed by 44%. Enabling new collaboration and communication applications was the next on the list, called out by 39% of IT decision-makers.
Top findings include:
- 34% are prioritising the implementation of emerging technologies e.g. Metaverse
- 33% are looking at adding AI or Machine Learning capabilities
- More than one-in-four (26%) cited SD-WAN as a key priority
- 35% cited moving to the cloud as a top priority
While more than one-in-three (34%) specifically called out enabling a remote workforce as a priority, all the technologies prioritised across the regions are critical in helping IT decision-makers enable the agile, secure, hybrid workforce of the future.
Keri Gilder, CEO, Colt Technology Services, said: “We’re experiencing one of the most monumental periods of change in our history. Connected digital technologies have already transformed the way we live and work. Right now, AI, Machine Learning and the Metaverse are fundamentally changing the way we engage, transact and interact, but these technologies will only reach their full potential if they’re built on agile, scalable digital networks.”
Gilder continued: “Our research reflects this: we’re seeing IT managers prioritise secure, agile networking capabilities like SD-WAN and cloud alongside security, AI and the Metaverse. As we head deeper into the latest industrial revolution, it’s digital infrastructure’s time to shine.”
Key findings by country:
Asia
- Japan: IT decision-makers in Japan were most focused on improving network flexibility, with almost six-in-10 (59%) citing it as a priority. Rolling out SD-WAN solutions was named by 44%, followed by 42% prioritising improving security – the lowest of all countries.
- Singapore: IT decision-makers in Singapore cited improving security (54%) and network flexibility (49%) as key priorities, followed by new collaboration and communications applications (43%).
- Hong Kong: 45% of IT decision-makers surveyed in Hong Kong cited enabling a remote workforce as a top priority – the highest of all countries in the survey. Over half (55%) said they are prioritising security and 42% new collaboration and communications applications.
Europe
- France: 53% of IT decision-makers listed improving security in their top three priorities. New collaboration and communication applications were a top priority for 41% and the same percentage is focused on enabling a remote workforce.
- Germany: Improving security was the most common priority (53%) for IT decision-makers in Germany, followed by network flexibility cited by 44% of respondents. Moving to the cloud and new collaboration and communications applications were both cited by 43%.
- UK: More decision-makers in the UK prioritised AI and Machine Learning than any other region (40% compared with 33% average across all regions). Improving security (48%) and rolling out new collaboration applications (44%) were also high priorities.
- Italy: IT decision-makers in Italy were most likely to name new collaboration and communication applications in their top three – a priority for 53%, compared with an overall average of 39%. Their highest priority was improving security (58%) while 39% named improving network flexibility.
- Spain: 57% of IT decision-makers surveyed in Spain named improving security as a priority. Some (42%) named network flexibility and 39% enabling a remote workforce in their top three.
- Netherlands: IT decision-makers in the Netherlands were most likely across the survey to prioritise moving to the cloud (43% – 8% above the average). Improving security is the most commonly-named priority (55%) and rolling out new collaboration and communication applications was listed by 43%.
- Sweden and Denmark: IT decision-makers in these regions were the most likely of all in the study to name improving security as a priority, named by almost seven-in-10 (69% compared with overall average of 53%). Improving network flexibility was the next highest priority named by 46% and 38% were focused on enabling a remote workforce.
North America
- US: Almost one-in-two (47%) of IT decision-makers surveyed in the US cited implementing emerging technologies as a priority. This was the highest across the survey – 13% above the 34% average. The same percentage (47%) cited improving network flexibility as a priority, while improving security was the most commonly stated priority at 52%.
