Am Law 200 firm Jackson Walker has selected Intapp’s compliant timekeeping solution to advance the firm’s timekeeping practices.
The software uses Applied AI to automate time capture and compliance with client requirements, leading to improved client satisfaction.
“When evaluating new timekeeping software, we knew we wanted to go beyond just finding a modern, stable, cloud-based solution to also gain a forward-looking partner with an innovative solution we could grow with,” said Mark BeMent, Chief Information Officer at Jackson Walker.
“We found that mix with Intapp. With their focus on AI and deep understanding of how people, processes and data need to work in concert, Intapp will help us meet our commitment to using the best technology to serve our clients.”
Intapp Time gives Jackson Walker’s partners and professionals a modern way to record and submit complete accounts of the time they spend on each matter. Using passive capture and applied AI, Intapp Time lets professionals easily recreate their days and adhere to client requirements.
By including Intapp Terms, Jackson Walker will have a fully integrated and compliance-based time entry solution. Intapp Terms provides AI-assisted categorization and centralized storage of key client requirements to help professionals more easily identify, manage, and adhere to client terms at the point of time entry.
A focus on compliant timekeeping will help Jackson Walker meet client billing expectations, provide prompt and accurate billing, and reduce errors that could require corrections down the line. Firm leaders will also be able to better evaluate engagement resources and tracked time against budget to optimize client service.
“We’re excited to work with Jackson Walker to support improved compliance and client service with precise time data,” said Chris Kraft, General Manager of Operations and Finance Solutions at Intapp. “Using AI-powered data capture, Intapp Time combined with Intapp Terms will let Jackson Walker’s lawyers spend more time on important client matters and less time manually entering data.”
