AI-powered experience orchestration leader recognized for inclusion, empathy and flexibility for work-life balance.
Genesys has been certified as a Great Place to Work.
Overall, 90% of Genesys employees surveyed said the company is a great place to work, a two-percentage-point increase from the previous year, and 33 percentage points higher than the average US-based company.
Earned across 14 countries, Genesys believes this certification illustrates its commitment to ensuring its employees feel seen, heard and understood, creating a culture of inclusion that fosters innovation, increases value for customers and drives organizational success.
This year, Genesys was certified in Australia, Brazil, Canada, Hungary, India, Ireland, Japan, Malaysia, Mexico, New Zealand, Philippines, Singapore, the United Kingdom and the United States.
Notably, Genesys has been named a Great Place to Work for eight consecutive years in India, where the company was also named a Best Place to Work for Women for the last four years in a row.
In addition to India, Ireland was also named a Best Place to Work for Women. In the Philippines, Genesys earned six different recognitions and has been named a Great Place to Work for four consecutive years.
“Being recognized by employees in every region as a Great Place to Work is powerful validation of our commitment to creating an inclusive, empathetic workplace throughout our worldwide locations,” said Eva Majercsik, Chief People Officer, Genesys.
“At Genesys, we believe that when our employees feel valued and empowered, they bring that same energy to every customer interaction. This recognition is a testament to the collaborative spirit and empathy that defines our culture.”
Other highlights from the global survey include:
- 95% of employees felt that they are able to take time off from work when it’s necessary.
- 95% of employees believe that when they join Genesys, they are made to feel welcome.
- 93% of employees are proud to tell others that they work at Genesys.
- 91% of employees believe people care about each other at Genesys.
- 90% of employees feel like they can be themselves at Genesys.
In addition, 96% of Genesys employees globally feel they’re treated fairly, regardless of sexual orientation, race, gender or age.
Genesys believes these results reflect its commitment to having an inclusive workforce made up of “talented individuals who are as diverse as the markets they serve.”
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