IBM and Pitney Bowes have announced an agreement under which IBM will deliver IT automation, Machine Learning and managed infrastructure services designed to help the mail company transform hybrid cloud computing to support its global business goals.
Under the agreement, IBM will manage core infrastructure domains including servers, storage systems, end-user computing and networking for Pitney Bowes, while helping to keep critical business systems running efficiently.
Pitney Bowes embarked on this technology transformation with IBM to better serve its clients around the world who rely upon the accuracy and precision of the company’s solutions, analytics and APIs in the areas of e-commerce fulfilment, shipping and returns; cross-border e-commerce; office mailing and shipping; presort services and financing.
“We have a strategic vision and roadmap to transform our operations and enhance the way we deliver e-commerce, shipping, mailing and financial services to end-users,” said Joseph Schmitt, Senior Vice President, CIO of Pitney Bowes. “Working with IBM on this hybrid cloud transformation can enable our business to become dynamic and responsive to unexpected challenges and emerging opportunities.”
IBM Global Technology Services professionals will help Pitney Bowes create and implement an agile IT infrastructure environment and governance model by deploying automation, AI, advanced analytics and hybrid cloud capabilities designed to support, manage and unleash the potential of its on-premises and multi-cloud computing workloads.